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This Policy describes the privacy practices of Lowell Farms (“”Lowell” “LowellFarms.com” “Company” or “We”) and how we collect, use, maintain, and disclose personal information that we collect from you through the LowellFarms.com website (the “Website”).
The Policy applies to information we collect through the Website. This Policy does not apply to information collected:
· offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or
· by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.
What Types Of Information Do We Collect At This Site?
There are 2 types of information that we can learn about you as you browse and use this Website. They are:
1. Internet-related Information which consists of generic statistical and demographic information that we gather passively from visitors to the Website.
2. Personal Information that you provide to us when registering, ordering online, entering a promotion, or making contact with us.
Internet-Related Information Gathered Passively
We collect Internet-related Information from visitors to our Website, including the referring URL, your IP address, which browser you used to come to the Website, the country, state, or province you are located in, the pages of our Website that you viewed during your visit, and any search terms entered on our Website. In addition, for mobile users, we gather information on your mobile device and operating system. We also track users’ traffic patterns throughout their online sessions, including which pages or specific URLs you view while using the Website. We gather this information for the purposes of system administration, such as to diagnose problems with our servers and software, to gather broad demographic information, to monitor the level of activity on our Website, and to administer our Website. We may share aggregated statistics about pages viewed on our Website, demographic information, and sales and other shopping information with third parties such as our web design vendor to enrich your visitor experience.
Actively Collected Personal Information You Provide
Users who register for mailing lists on our Website will receive the option to receive newsletters, promotions, and other special benefits. Registered users will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. If you do provide information about yourself by registering for a mailing list, ordering a product, filling out a survey, entering a promotion (including contests, sweepstakes, offers, and rebates), or otherwise voluntarily telling us about yourself or your activities, we will collect and use that Personal Information to respond to your request, and for other business purposes, including identifying consumer preferences and improving our products and services and the content of this Website. We may also contact you by email, regular mail, text message, or telephone from time to time with information about our new products and services, special offers, upcoming events, and changes to this Website. If you do not wish to be contacted by all or any of these methods, you may let us know by sending an email message to us at [email protected] or by clicking on the opt-out link on our email messages. Please be sure to give us your exact name and address, and your detailed request so we can respond appropriately.
How Do We Collect This Information?
Internet Log Files - Lowell and our third party web analytics vendor may maintain log files which contain IP addresses. An IP address is a numeric address that may be assigned to your computer by your Internet Service Provider. In general, we use log files to monitor traffic on our Website and to troubleshoot technical problems.
Analytic Metrics Tools - Lowell uses third party proprietary analytics metrics technologies such as Google Analytics to collect non-personal information when you use our online products and services on your personal computer or mobile device. These tools and technologies use server log files, Cookies, and other tracking technologies to collect and analyze broad demographic information about the visitors to our Website.
Do Not Track Signals
How Can Your Information Be Used?
If you provide us with your consent, we may share your Personal Information with our affiliates and business partners with whom we have joint marketing arrangements. If you do not want us to share your Personal Information with our marketing affiliates and business partners, then please let us know by contacting us at [email protected]
We employ other companies to perform certain functions on our behalf, such as fulfilling orders, delivering packages, and services related to the design, maintenance, analysis, and improvement of this Website and our database and related systems. These companies have access to your information. Regardless of whether you have provided us with consent, we will share your information with those companies that perform certain functions on our behalf under contract to us, and as may be necessary to comply with applicable laws, police investigations, or in legal proceedings where disclosure of such information is relevant and permitted by law. Lowell will also assign, sell, license, or otherwise transfer to a third party your name, address, e-mail address, member name, and any other Personal Information in connection with an assignment, sale, joint venture, or other transfer or disposition of a portion or all of the Lowell service, or the assets, business, or stock of Lowell.
You Must Read The Privacy Policies Of Third Party Websites
Children’s Privacy Protection
The Website is intended for general audiences ages twenty-one (21) and over, and we do not knowingly seek or collect personal information from person’s under the age of twenty-one (21). In accordance with the Child Online Privacy Protection Act, in the event that we learn that we have collected personal information from a child under age thirteen (13) without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any personal information from or about a child, please contact us using our above contact information.
Your California Privacy Rights
If you are a California resident, California Civil Code section 1798.83 allows you to request information about our disclosure of your personally identifiable information to third parties for those third parties’ direct marketing purposes. You can make such requests of us at the following contact information: [email protected]
Within thirty (30) days of receiving an express written request, we will provide a list of the categories of personally identifiable information disclosed to third parties for third-party direct marketing purposes during the immediately preceding year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above.
If you are a resident of California and do not want us to disclose your personal information to third parties for the third parties’ direct marketing purposes, please notify us of such using the contact information provided above, and clearly state your request, name, mailing address, email address, and phone number. Upon receipt of your express written request, we will remove your name from lists we share with other companies as soon as reasonably practicable.
Additionally, if you are a California resident under the age of eighteen (18), and have registered to use the Website, California Business and Professions Code section 22581 permits you to request and obtain removal of content or information you have publicly posted. You can do so by contacting us at [email protected] If you make such a request, please identify where the content or information is posted on the Website so that we can attempt to remove the post from public view or anonymize the content or information such that you cannot be identified. This removal process cannot ensure complete removal, for example, if content or information remains visible because a third party has copied the posting or reposted the content or information posted by the minor.
Right to Opt Out
You have the right to opt out of receiving future marketing, promotional, or emails from us by following the instructions set forth in any such emails. Even if you opt out of such communications, we may nevertheless transmit non-promotional communications to you, such as communications concerning ongoing representations or business relationships. We may not accommodate a request to change information if it believes that the requested change would violate any law or legal requirement or cause the information to be incorrect.
Data Security, Retention, and Storage
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We retain personal information and other information for a reasonable amount of time as permitted by law.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. You shall be responsible for all uses of your membership, whether or not authorized by you. You agree to immediately notify Lowell of any unauthorized use of your user name or password by contacting us at [email protected]
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
What To Do If You Have Questions Or Concerns About Your Information, Or If You Need To Contact Us?